Frequently Asked Questions
Below are answers to our most commonly asked questions;
A. Yes free of charge
A. For a Saturday event we would aim to set up from the Wednesday – Friday depending on size. We would take the Marquee down from Monday onwards.
A. Depending on size and requirements, anything from 2-3 hours to a couple of days.
A. Yes we require a damage deposit paid upon confirmation, which will be returned once we have taken down the Marquee and checked all equipment hired. If you were to cancel the deposit is non refundable. Please see our Terms and conditions for Cancellations.
A. As soon as possible to avoid disappointment
A. We do not charge a set up fee, however there may be a Carriage fee depending on location.
A. No the clear or white side walls are included in the quote.
A. Yes they can be easily attached and only take a few minutes. We will show you how to do this.
A. The Capri Marquee is a tension Marquee so will need to be staked into grass.
A. We usually lay Coconut Matting for the flooring.
A. We use uplighters which can be set to the colour of your choice.
A. Yes these are included in the price.
A. Yes you can decorate the Marquee, we do ask that you only attach decorations to the ropes and poles and not to the walls of the Marquee.
A. We ask guests to refrain from using party poppers or Crepe paper a they can stain the Marquee.
A. Yes we have a preferred supplier list that we are happy to recommend.
A. This will depend on the time of year. Heaters can hired on request.
A. Yes we supply a wide range of items including Chairs, tables, dance floor, bars and all Catering equipment.
Please ask for more details.
A. We have a preferred supplier we work closely with, we can either book these for you or put you in touch with them.
A. Yes we can provide a fully Licensed and staffed bar service for you with all reception and table drinks.
A. Delivery will be a Thursday or Friday and collections will be on a Monday or Tuesday.
A. Payment is cash on delivery only, unless we receive a cheque from you 10 days prior to delivery.
A. We have a license to sell to you but as long as you are not selling the beer, cider or lager you do not require a license.
A. Your order can be altered any time prior to the delivery date. Subject to kegs ordered and stock.
A. Unfortunately any part kegs will not be refunded (so get drinking). But on agreement you may keep the keg and equipment for a while longer to allow you to use up the remaining beer.
A. Typically the cooler will take 2 hours to reach the correct temperature.
A. The cooler can be left on overnight but it is not recommended. The gas should be turned off overnight.
A. The cooler has to be set-up in a cool dry place. You will need a sturdy fixing on a table or bar to fix the tap.
A. Please let us know at least one day before the collection date if you require the equipment for an extended period.